Support
Everything you need to know
Need something cleared up? Here are our most frequently asked questions.
Frequently asked questions
Everything you need to know about the product and billing.
What is Speakable?
Speakable.io is an edtech software platform designed to help K-12 and Higher Ed educators create engaging, language-focused activities. It offers tools for speaking, listening, reading, and writing practice, and supports a variety of languages
Who can use Speakable?
Speakable is designed for educators and students in schools, districts, and universities. It is particularly useful for language teachers and students. There is a growing number of social studies teachers using Speakable in their classroom
What subscription plans does Speakable offer?
Speakable offers three plans: a free plan for teachers, a paid plan for teachers called Teacher Pro, and an organization plan for schools and districts.
What are some key features of Speakable?
Key features include:

Student Actions:
• Multiple Choice: Teachers can create quizzes and assessments.
• Repeat (Spoken): Students practice repeating words or phrases, responding to prompts, or engaging in conversations.
• Free Response (Written and Spoken): Students can submit written responses or spoken responses to open-ended questions.

Multi-media Integration: Teachers can add videos, images, rich text, text-to-speech, podcasts, and document or website embeds to their activities.

AI Builder: An assistant for creating activities that allows teachers to easily create activities based on a prompt or existing materials they can upload to the AI builder as a reference.

Spaces: Collaborative folders where educators can share and edit activities.

ACTFL / WIDA Estimates: Understand where students are on their language learning journey.

Gradebook & Analytics: Monitor student performance and make data-driven decisions.

Auto-grading: Hassle-free scoring, allowing teachers to focus more on instruction.

Real-time Feedback: Instantly assess and guide students during tasks.

Organization Library: Use activities made by educators in your institution.

Global Library: Access activities from Speakable’s worldwide community.
What languages are supported by Speakable?
Speakable supports over 100 languages. To learn more about the availability of text-to-speech, speech-to-text, translation, and large language model functionality for specific languages, please visit our languages page.
Can I integrate Speakable with my existing LMS?
Yes, Speakable integrates with several LMS platforms, including Google Classroom,  Moodle, Canvas, Blackboard, Brightspace, and Schoology.
What are the benefits of LMS integrations?
LMS integrations provide:
• Roster Syncing: Easy onboarding of students and classroom management.
• Grade Passback: Save time by automatically updating grades in your LMS.
• SSO (Single Sign-On): Secure and easy access for teachers and students.
How do I create an activity on Speakable?
There are three ways to create an activity on Speakable:

1. Start from Scratch: Log into your Speakable.io account, navigate to your dashboard, and click the Create button at the top left of the platform. Select Create New Activity, choose Create from Scratch, and then start adding the media and student actions you would like the activity to contain.

2. AI Builder: Use our AI builder to create activities easily based on a prompt or existing materials you upload as a reference.

3. Discover Library: Copy and edit an activity from the Discover Library, where you can find a variety of pre-made activities to customize for your needs.
How can I share activities with other educators?
You can share activities using the Spaces feature, where you can create folders and invite other educators to collaborate. Activities can also be shared through the Global Library or your Organization Library.
How do I track student progress?
Speakable provides various analytics tools, including assignment results, classroom analytics, student analytics, and organization analytics. All analytics except organization analytics can be accessed through from within classrooms. Organization analytics are accessed through the organization itself, and you need admin access for your school, district, or university. Administrators who want access can schedule a meeting with our account team to request admin access using this link.
How can I get help with Speakable?
For support, you can visit our Contact Support page on the Speakable website. Here you'll find options to schedule a meeting with a support representative or email our support team. Our support team can be contact directly by emailing support@speakableapp.com.
How do I join the Speakable user forum?
To join the Speakable user forum, visit discussion.speakable.io and create an account directly on the forum. You can then post questions, share ideas, and connect with other educators.
Does Speakable accept purchase orders?
Yes, Speakable accepts purchase orders for organization plans but not for the Teacher Plus plans. Teacher Plus plans can be easily purchased through the app using our online billing system.
Is Speakable FERPA, COPPA compliant / can you sign our district’s data privacy agreement?
Speakable is fully compliant with FERPA and COPPA regulations, and we support schools’ SOPPA requirements. We only collect student personal information with the consent of the school, district, or teacher. For more information about our privacy principles and state-specific information, please visit our privacy center. If you would like us to review a custom data privacy agreement or to add a new state to the SPDC, you can contact us at dataprivacy@speakableapp.com.
Can my school district pilot Speakable?
Yes, schools and districts are eligible to request a free pilot. Free pilots allow schools to try Speakable with their teachers before making a purchasing decision. To request a pilot, schedule a meeting with our pilot program manager using this link.
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